Disclosure: This post may contain affiliate links, meaning I get a commission if you decide to make a purchase through my links, at no cost to you.
Seven months ago, I added a WooCommerce shop to my site for a free CD offer, which I discussed here and here. It ran from May through the beginning of August, netting $3249, which I used to press 1000 copies of each of my last two albums on CD.
At the end of September, I launched a preorder campaign for those two CDs, using the same basic machinery. Two questions loomed large:
- Would the same upsell and order bump strategies work for full-priced items?
- Would one-time $5 CD buyers make the leap to a “real” purchase?
Read on and all shall be revealed!
But first, I should note a minor product launch in between the two campaigns: the first Color Theory t-shirt in years.
I didn’t deem it worthy of an article because the promotion amounted to an email announcement and $10 in Facebook ads.
Here are my sales for that in-between period, with an obvious spike on the day I announced the shirt (click to enlarge):
My CD Preorder Offers
The free CD offer started with the CD already in the cart to minimize friction. The preorder campaign, on the other hand, presented potential buyers with four options:
They could get either of the CDs for $12, both for $20, or all 7 for $40 (not $30 as shown above).
The biggest seller isn’t pictured because it sold out quickly: a $35 bundle with both CDs and a goodie bag consisting of a 3.7″ coaster, holographic sticker, magnet, circle roll label, 1.5″ round button, and clear sticker.
All of them were Sticker Mule weekly specials, discounted by up to 80%. Be sure to get on their email list if you aren’t already! I only had 50 of most of the items, so that’s how many goodie bags I sold.
I didn’t work out the math, but I’d guess each goodie bag cost me half of the effective $15 price I charged. It wasn’t a huge money-maker (50 x $7.50 = $375), just a fun extra for devoted fans.
My CD Preorder Upsell
With the free CD offer, all of my profits came from the order bump and upsells. This time the main offer wasn’t a loss leader, so I kept things simple.
The order bump was the same: a $2 sticker.
The upsell, aka the one-time offer or OTO, was the t-shirt for 20% off if the buyer didn’t already have it.
If they’d already bought the t-shirt, they were offered a “secret shirt” that was and still is unavailable anywhere else. I sold a grand total of 8! So again, not a big money-maker, but a really cool exclusive for my eight biggest fans.
The shirts were printed on demand through Printful. I could potentially increase my profit margin by printing shirts locally, but half of my fans are overseas where shipping is cost-prohibitive. Printful has seven fulfillment centers spread across the globe, including Spain and Lativa. UK shipping was only $4.39!
My CD Preorder Promotion
The promotion itself was pretty straightforward, with the simple goal of reaching my existing fans.
Over the course of a week, I announced preorders first to my patrons, then my email list, then to Bandcamp followers, and finally on social media. The goodie bags were gone long before the offer went public.
I ran a grand total of one Facebook ad, to warm audiences (click to enlarge):
After the initial announcement, I sent out three more emails over the course of the campaign:
- A “last chance to get a goodie bag” reminder when it had nearly sold out, only to previous purchasers who hadn’t yet preordered (Drip (my review) makes this a snap)
- A more personal “catching up” email that incidentally mentioned preorders were about to go live to the public
- A “last chance” email the day before I ended preorders
My CD Preorder Results
I netted $3349 during the one-month preorder period (click to enlarge):
Here’s a breakdown by product:
As you can see, almost no one bought the CDs individually.
Subtracting $89 for the Facebook ad, I made $3260 profit, which is right around my cost of goods for the two CDs and goodies. It’s also suspiciously close to my profit from the free CD campaign, but with far, far less work.
Rest assured I’m selling more of the same CDs as upsells in my third big CD campaign, now underway!
Let’s close by tackling my questions from the beginning of the article:
Did the upsell and order bump strategies work? Yes, but only a fifth of the time. Over the course of 103 orders, I sold 21 shirts and 20 stickers. Granted, many fans already had one or both.
Would one-time $5 CD buyers make the leap to a “real” purchase? Yes! 44 of them did, according to this Drip filter I set up:
While I didn’t make any money once you factor in the cost of goods, I consider the campaign a success because it effectively paid for the remaining 1800 CDs.
My experience reinforces the value of a free CD offer in building a fanbase willing to open both their hearts and their wallets.
Thoughts? Questions? Hit me in the comments!